Comments for Changing Tides - Brenda Moon http://www.moon.net.au Brenda's Blog Thu, 28 May 2009 20:12:06 +0000 http://wordpress.org/?v=2.9.1 hourly 1 Comment on Wagamama loyalty program makes me mad! by Donna http://www.moon.net.au/2009/05/27/wagamama-loyalty-program-makes-me-mad/comment-page-1/#comment-410 Donna Thu, 28 May 2009 20:12:06 +0000 http://www.moon.net.au/?p=299#comment-410 Ah, that makes more sense. That's the time I was thinking about. Ah, that makes more sense. That’s the time I was thinking about.

]]> Comment on Wagamama loyalty program makes me mad! by Brenda http://www.moon.net.au/2009/05/27/wagamama-loyalty-program-makes-me-mad/comment-page-1/#comment-408 Brenda Thu, 28 May 2009 12:58:32 +0000 http://www.moon.net.au/?p=299#comment-408 Hi Donna, the time when you used your card was a few months earlier, it was warm enough to sit outside, and I didn't pick up a loyalty card then. We were in a hurry to leave after dinner for some reason. This problem happened after this months UXBookclub meeting on the 11th May. Good news is it seems to be sorted out now. Hi Donna, the time when you used your card was a few months earlier, it was warm enough to sit outside, and I didn’t pick up a loyalty card then. We were in a hurry to leave after dinner for some reason.

This problem happened after this months UXBookclub meeting on the 11th May. Good news is it seems to be sorted out now.

]]> Comment on Wagamama loyalty program makes me mad! by Donna http://www.moon.net.au/2009/05/27/wagamama-loyalty-program-makes-me-mad/comment-page-1/#comment-407 Donna Thu, 28 May 2009 12:43:06 +0000 http://www.moon.net.au/?p=299#comment-407 Wow, I feel a bit responsible, being the person who said what a good program it was. I can't remember exactly what happened, but I thought it was clear that you didn't get points immediately. I gave my card and got the points from that night - I remember commenting about it and saying thanks to you all for a free dinner next time... Wow, I feel a bit responsible, being the person who said what a good program it was. I can’t remember exactly what happened, but I thought it was clear that you didn’t get points immediately. I gave my card and got the points from that night – I remember commenting about it and saying thanks to you all for a free dinner next time…

]]> Comment on Wagamama loyalty program makes me mad! by mark@wagamama.com.au http://www.moon.net.au/2009/05/27/wagamama-loyalty-program-makes-me-mad/comment-page-1/#comment-403 mark@wagamama.com.au Thu, 28 May 2009 06:43:22 +0000 http://www.moon.net.au/?p=299#comment-403 hi brenda having read your blog I can let you know that we have made a couple of changes internally to make it clearer to our guests the terms and conditions of our frequent noodler program. especially those guests that are as ingenious as you and use their i-phone in the restaurant to activate unfortunately it can take up to 48 hours to register details online and we do not allow the points to be accumulated for your meal in the restaurant when getting your loyalty card, this is a limitation of our 3rd party service provider to compensate for this we do give all activations 50 bonus points which get added to the card immediately, which is the equivalent of spending $50 in the restaurant we apologise that the terms and conditions were not explained to you adequately in the restaurant which led to your frustration. we have added the points for your meal to your card and hope you will come back and see us so you can utilise the points on your card for your free meal you may not be aware of this but our frequent noodler card was recently appraised as the one of the most rewarding hospitality programs in australia in an article in the telegraph mirror (sydney). our frequent noodlers effectively earn a 20% discount on their meals which we think is very generous and a great way to reward our loyal noodlers. again I hope you get a chance to take advantage of the benefits kind regards mark rowland ceo - wagamama australia hi brenda

having read your blog I can let you know that we have made a couple of changes internally to make it clearer to our guests the terms and conditions of our frequent noodler program. especially those guests that are as ingenious as you and use their i-phone in the restaurant to activate

unfortunately it can take up to 48 hours to register details online and we do not allow the points to be accumulated for your meal in the restaurant when getting your loyalty card, this is a limitation of our 3rd party service provider

to compensate for this we do give all activations 50 bonus points which get added to the card immediately, which is the equivalent of spending $50 in the restaurant

we apologise that the terms and conditions were not explained to you adequately in the restaurant which led to your frustration. we have added the points for your meal to your card and hope you will come back and see us so you can utilise the points on your card for your free meal

you may not be aware of this but our frequent noodler card was recently appraised as the one of the most rewarding hospitality programs in australia in an article in the telegraph mirror (sydney). our frequent noodlers effectively earn a 20% discount on their meals which we think is very generous and a great way to reward our loyal noodlers. again I hope you get a chance to take advantage of the benefits

kind regards

mark rowland
ceo – wagamama australia

]]> Comment on Dick Adamson Memorial Fund by Juddie http://www.moon.net.au/2009/03/06/dick-adamson-memorial-fund/comment-page-1/#comment-353 Juddie Sat, 07 Mar 2009 09:18:21 +0000 http://www.moon.net.au/?p=270#comment-353 Hi Brenda, Thank you for posting this on your blog and for contributing to Dad's fund. I think it's a really lovely way of continuing to help others (just as he loved to do). Looking forward to seeing you soon, xxx Juddie Hi Brenda,

Thank you for posting this on your blog and for contributing to Dad’s fund. I think it’s a really lovely way of continuing to help others (just as he loved to do).

Looking forward to seeing you soon,

xxx Juddie

]]> Comment on New website theme… by Dr. Steve http://www.moon.net.au/2009/02/22/new-website-theme/comment-page-1/#comment-352 Dr. Steve Sun, 01 Mar 2009 04:01:25 +0000 http://www.moon.net.au/?p=241#comment-352 Hi Brenda and Changing Tides readers. My hosting companies site was down so it took me a while to get to my FTP server to change the names of the picture files...thanks for checking and communicating more great info to me! I checked Safari myself and vioia`! I worked! The art is there and I hope you can see it, its brings a feeling to the site. Also, very interesting, my borders are rounded in Safari and square in Internet Explorer and AOL. I hope to figure out the RSS, E-Mail and Subscribe feeds problems with AOL soon. If I learn anything I will be sure to share anything that might help my fellow Atahualpaians. If you feel like it leave me a comment...aside from Flynn you'll be the first! That is the next thing I need to work on...bringing traffic to my site. I believe that I have very valuble and important things to share...health is paramount...but not one person has found my site yet...NOT ONE! Unless you count a spammer that got into my site! Regards to all, Steve Hi Brenda and Changing Tides readers. My hosting companies site was down so it took me a while to get to my FTP server to change the names of the picture files…thanks for checking and communicating more great info to me!

I checked Safari myself and vioia`! I worked! The art is there and I hope you can see it, its brings a feeling to the site. Also, very interesting, my borders are rounded in Safari and square in Internet Explorer and AOL.

I hope to figure out the RSS, E-Mail and Subscribe feeds problems with AOL soon. If I learn anything I will be sure to share anything that might help my fellow Atahualpaians.

If you feel like it leave me a comment…aside from Flynn you’ll be the first! That is the next thing I need to work on…bringing traffic to my site. I believe that I have very valuble and important things to share…health is paramount…but not one person has found my site yet…NOT ONE! Unless you count a spammer that got into my site!

Regards to all,

Steve

]]> Comment on New website theme… by Brenda http://www.moon.net.au/2009/02/22/new-website-theme/comment-page-1/#comment-351 Brenda Sun, 01 Mar 2009 01:35:15 +0000 http://www.moon.net.au/?p=241#comment-351 Hello Steve, You need to update both the name of the image and also the name in the theme so that they match. It is best to remove spaces, but you can also use %20 to represent a space when naming a file in the theme. I'm still not seeing the image on your page - it is on your site as http://nutritionwire.org/wp-content/themes/atahualpa/images/header/fruit%20mosaiac%201500%20crop%206.jpg - so if you have renamed it, you need to also update the name in the theme. I'm sure Flynn will appreciate any donations - he has a PayPal donate button on his website. Hello Steve, You need to update both the name of the image and also the name in the theme so that they match. It is best to remove spaces, but you can also use %20 to represent a space when naming a file in the theme. I’m still not seeing the image on your page – it is on your site as http://nutritionwire.org/wp-content/themes/atahualpa/images/header/fruit%20mosaiac%201500%20crop%206.jpg – so if you have renamed it, you need to also update the name in the theme.

I’m sure Flynn will appreciate any donations – he has a PayPal donate button on his website.

]]> Comment on New website theme… by Dr. Steve http://www.moon.net.au/2009/02/22/new-website-theme/comment-page-1/#comment-350 Dr. Steve Sat, 28 Feb 2009 16:30:20 +0000 http://www.moon.net.au/?p=241#comment-350 WOW...you won't believe this one...because you and I communicated and you pointed out the 'empty space' on my site...the author/designer of the site "Flynn" contacted me directly on my site and told me how to fix it! (It's due to spaces in the file name of my pictures). Amazing. I am sending that guy $$$ as today! He's looking over my shoulder (in a good way). And thank you Brenda, you helped me out too. Steve PS: Don't use any spaces when naming pictures and if they already have spaces just rename them...good to know. PSS: Thanks Flynn at “Atahualpa Theme by BytesForAll” The checks in the mail! WOW…you won’t believe this one…because you and I communicated and you pointed out the ‘empty space’ on my site…the author/designer of the site “Flynn” contacted me directly on my site and told me how to fix it! (It’s due to spaces in the file name of my pictures).

Amazing. I am sending that guy $$$ as today! He’s looking over my shoulder (in a good way). And thank you Brenda, you helped me out too.

Steve

PS: Don’t use any spaces when naming pictures and if they already have spaces just rename them…good to know.

PSS: Thanks Flynn at “Atahualpa Theme by BytesForAll” The checks in the mail!

]]> Comment on New website theme… by Dr. Steve http://www.moon.net.au/2009/02/22/new-website-theme/comment-page-1/#comment-349 Dr. Steve Thu, 26 Feb 2009 16:55:29 +0000 http://www.moon.net.au/?p=241#comment-349 Hi Brenda...I looked at my site with Safari and the large empty space you pointed out to me is my art! If you have Internet Explorer look at my site...my art is the best part (if I may say so)...what a shame...there seems to be glitches with different functions of this theme depending which browser one uses. This may be a communication problem between my hosting service and Safari and not the theme as I checked your site out in Safari and your pictures show up fine. TOO MUCH TECHNOLOGY AND VARIABLES! Steve Hi Brenda…I looked at my site with Safari and the large empty space you pointed out to me is my art! If you have Internet Explorer look at my site…my art is the best part (if I may say so)…what a shame…there seems to be glitches with different functions of this theme depending which browser one uses. This may be a communication problem between my hosting service and Safari and not the theme as I checked your site out in Safari and your pictures show up fine. TOO MUCH TECHNOLOGY AND VARIABLES!

Steve

]]> Comment on New website theme… by Dr. Steve http://www.moon.net.au/2009/02/22/new-website-theme/comment-page-1/#comment-348 Dr. Steve Wed, 25 Feb 2009 14:20:08 +0000 http://www.moon.net.au/?p=241#comment-348 Hi Brenda...thanks for the taking a look at my site and the feed back! I will look into the browser issues...I have been meaning to view my site in all browsers...did you know that there is a issue with the RSS and E-Mail subscription in an AOL browser? I even communicated this to the author of the theme and he could not fix it. It just display code. Again, Thanks, Dr. Steve Hi Brenda…thanks for the taking a look at my site and the feed back! I will look into the browser issues…I have been meaning to view my site in all browsers…did you know that there is a issue with the RSS and E-Mail subscription in an AOL browser? I even communicated this to the author of the theme and he could not fix it. It just display code.

Again, Thanks,

Dr. Steve

]]>